Claims
At Pen Underwriting, our goal is to make your claim one less thing for you to worry about.
We understand that at the centre of each claim are our valued clients. No two claims are the same, which is why our team of claims experts will work with you from beginning to end to understand your circumstantial needs.
Taking the time to get to know your situation and asking the right questions in order to best handle your claim during what can be a stressful time is a priority to us at Pen.
Please select the product below to download the relevant claims form. Once you have completed the form please submit to claims.au@penunderwriting.com
On receipt of your claim, we will:
Confirm receipt
Advise you of your claim number
Advise you if any further information is required
Advise you of the next steps
Please allow 24 hours from lodgement to contact the appropriate Third Party Administrator listed below, who will be managing your claim.
Transport
Insurx – 02 8233 3181
General Liability
Proclaim – 1300 552 446
Construction
Proclaim – 1300 552 446
Property
Proclaim – 1300 552 446
Care Combined Liability
For any initial enquiry please phone:
Kerrie Coxell (02) 9323 5011
+ Construction
Construction - Contract Works and Material Damage Claim Form
+ Liability
Public and Products Liability Incident Report Form vLBRE0121
Public and Products Liability Claim Form vLBRE0121
Shopping Centre Incident Report vL0121 Form
Hospitality Liability Claim Form vL0621
Hospitality Liability Incident Report vL0621
Care Providers Public and Products Liability Claim Form vBREL0121
Care Providers Professional Indemnity and Malpractice Claim Form vBREL0121
+ Professional Risks
Professional Risks Claim Form vBRE0121
+ Property
Care Providers Property Claim Form vXL0121
Property Damage Claim Form vSLHB0121
Machinery Breakdown - Deterioration of Refrigerated Goods Claim Form vSLHB0121
Electrical Damage - Repairer's Report vSLHB0121
Hospitality Property Claim Form vXL0121
+ Transport
HDI Global Specialty SE Motor Vehicle Accident Claim Form vHDI0121
Please complete the below HDI Global Specialty Claim form and submit to: HGS_PenMotorClaims@hdi-specialty.com
Lloyd's Underwriters - Motor Vehicle Accident Claim Form vL0121