Recent Changes at Pen Underwriting

In response to the ever changing environment we operate in, we have recently gone through a number of changes at Pen Underwriting. These changes are focused on removing complexity within our business and will make Pen more nimble and responsive to our broker’s needs. The key change is a reorganisation of our underwriting teams into larger groups with a flatter structure. There has also been a few people changes. The high level structure within our underwriting teams is as follows:


  1. Pen have exited Accident & Health and have entered an agreement to transfer our renewal rights to Blend Underwriting. All renewals effective September, 30th 2019 will be via Blend.
  2. Our Care business is now aligned to our Liability and Property teams, however, our appetite remains exactly the same.

Our website has been updated to reflect all changes. The details of email and telephone contacts for all product types are available at

Our underwriting appetite remains the same and Pen are committed to working with our security partners to bring our brokers the best possible risk transfer solutions. While we write many classes of business across the full spectrum of risks, our expertise lies in our underwriting experience and our ability to underwrite speciality business including some harder to place. Full details of our appetite are on our website however, in summary, Pen is focused on the following key segments:

Property :

Commercial property across most risk types with particular focus on manufacturing, multi-occupancy, warehousing, entertainment, food and plastics.

General Liability:

Our focus is on specialty and hard to place liability with expertise in manufacturing, transport, construction, mining, car parts and USA exports.

Hospitality & Leisure:

Hotels, leisure, backpackers, cafes, restaurants, accommodation and amusement operators.


Heavy motor and commercial motor across most classes including, haulage, tipping, earthmoving, waste, motor trade, driver training and towing.


Civil and general construction including, plant and equipment, annual contracts and single projects.

Care/Aged Care:

Material damage and casualty (Liability / D&O / PI / ML) for aged care facilities as well as in-home care.

Professional Risks:

Architects, engineers and excess of loss for some harder to place risks.

We have also made changes to our Operations functions with a streamlined structure as follows:

We are confident all these changes will help set us up to deal with the ongoing changes in our market and be a more responsive and proactive business in dealing with your needs. 

We thank you for your continued support. If you have any queries please let me know. 

Please as cascade this message as appropriate within your business. 

Yours sincerely,

Ken Keenan

Chief Executive